We have been very loyal clients of airtel for years and years now. But this service provider does not value customer relations and providing effective solutions.
Everyday, we face an internet downtime in the middle of meetings, webinars and number of online exercises. This is how Airtel is aiding the new india’s digital aspirations.
Issues you will face with airtel, in our learnings:
- You will be offered a marketing speed of 40 MBPS, but you will get only 20 or 16 MBPS. But remember you will pay for 40 MBPS with no reduction in your billing.
- Everyday you face a downtime, you will receive no alternate solution or compensation for the same, but if you do not pay your bill on time, you know what to expect.
- For 4 years now, Airtel team in Karnataka and in Mangalore have been receiving our complaints, but have been unable to rectify the same. The senior leadership at Airtel is least interested in fixing problems which the company faces. In the new India which our Hon’ble Prime Minister Narendra Modi Ji is trying to champion with digital innovation, here is a service which will send shivers across the length and breadth of the nation. Attached are a few images for your representation.
Recommendation:
Opt for alternate service providers or local networks for your internet needs. Airtel may engage in marketing, but it is something they simply cannot deliver. They will give you assurances, but that is basically to frustrate your spirit. Moving out of Airtel is the only option at hand.